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LifePortal

  • How it Works

    Connecting Lives with Hope, One Visit at a Time

Where Compassion Meets Connection

At LifePortal we are dedicated to making every moment count for facility residents and their families. Our friendly, highly skilled staff members take care of everything—from technology to personal assistance—so seniors can stay closely connected, even when loved ones can’t be in the room. LifePortal manages the setup and support, so you can focus on sharing smiles and stories with those who matter most.

How It Works

LifePortal simplifies connection for both residents and their loved ones through one-on-one facilitated virtual visits. 

Step 1: Enrollment & Onboarding

Once a facility partners with LifePortal, we set up a brief onboarding session with the staff and/or family liaison. No tech expertise required — we handle everything from equipment to training.

Step 2: Resident & Family Intake

We collect contact information, availability, and preferences from family members. We also note any special considerations (memory loss, mobility, etc.) to ensure a personalized experience.

Step 3: Scheduling Visits

Our team proactively reaches out to families to organize virtual visits that work for both parties. We create a custom schedule and manage all communication so that nothing falls on the facility staff.

Step 4: Guided Virtual Visits

At the scheduled time, our coordinator is onsite to help the resident with setup, provide emotional support if needed, and ensure a smooth and enjoyable call. Families connect using their own smartphone, tablet, or computer — no app download required.

Step 5: Ongoing Support

We maintain regular contact with both families and the facility, adjust schedules as needed, and provide tech support along the way. Our mission is to make every visit easy, warm, and meaningful.

No complicated setup. No confusing apps. Just genuine connection and peace of mind.

What Makes LifePortal Unique?

Onsite Expertise

We provide onsite staff who bring all the necessary equipment directly to the facility.

Easy Connection

Loved ones connect easily from their own device, whether a laptop, tablet, or even smartphone.

Trained Staff

Our trained team members manage scheduling, setup, and support from start to finish.

Security & Privacy

Every visit is completely secure and private, handled with warmth and professionalism.

How It Works

LifePortal simplifies connection for both residents and their loved ones through one-on-one facilitated virtual visits. 

Onsite Expertise

We provide onsite staff who bring all the necessary equipment directly to the facility.

Trained Staff

Our trained team members manage scheduling, setup, and support from start to finish.

Easy Connection

Loved ones connect easily from their own device—laptop, tablet, or smartphone.

Security & Privacy

Every visit is completely secure and private, handled with warmth and professionalism.

No complicated setup. No confusing apps. Just genuine connection and peace of mind.